Corsets4u UK

Corsets4u-UK-Return-PolicyCorsets4u UK Return Policy

Here at Corsets4u we want you to be happy with your purchase therefore we are pleased to offer a 100% guarantee that if you are dissatisfied in any way with the products you have ordered, we will exchange them or provide a refund. The goods should be returned unworn, all labels intact and all garments should be in a proper re sellable condition* and are required to be returned within 30 days of receipt.

What if I need to return an item that is part of an offer?

      1. Returning any item bought within a “Buy 2 get 1 free” offer will void the offer and refunds will be calculated on a piece by piece basis. If either or both of the chargeable items are returned, the value of the third item (being the lowest value of all items selected) will be deducted from the refund. For example: If you purchase items a, b, and c, at £20, £22 and £10 respectively, under the “Buy 2 get 1 free” items ‘c’ will be free, if for example you return item b, you will be credited £11 representing its value of £22 less the value of item ‘a’ being £10. We reserve the right to change our terms and conditions at any time.

     

    How do i return an order?

      – Please fill in the returns form on the back of your sales invoice and ensure this is included within your package.
        – If you have lost your sales invoice please print of and fill in our a

    returns form

      ,
      – Package up the products to be returned carefully and place in a suitable padded envelope. If you still have the original packaging that would be ideal.
        – Send your return goods to the returns address provided below, we recommend you send returns by registered post and retain proof of posting, as we cannot be held responsible for goods lost in transit
      – Once we receive your returned goods in an acceptable condition a refund or replacement will be processed (Please allow up to 14 working days for us to receive your returns and process your refund or exchange)
        – Please note it is very important that when you return an item, we know the

    order number

       it relates to, your details and whether you want a refund or an exchange. Without these details we won’t be able to take the action you want us to.

Full refunds will only be given if both items are returned
*Please note due to hygiene reasons we are unable to offer a refund or exchange on the following products:

All stockings, Hold Ups and Socks
Bodystockings
Knickers
Thongs
G-strings
Nipple pasties
Eyelashes
Fascinators

(This does not affect the return of corsets or sets that include knickers or stockings which should be returned in full)

In order to return goods

Corsets4u cannot refund any outward postage and packaging or your return postage as these are both direct costs. We cannot be held responsible for parcels lost on return to us. Your claim for loss would have to be taken up with the Post Office or carrier chosen by the customer.

Returns Form 

To access the returns form, click on the below and follow the instructions at the top of the note. Don’t forget to include this with your parcel when you return your goods.

Download Free Returns Form

Returns Address
Creative Industries UK LLP
Victoria Works
Victoria Passage
Wolverhampton
WV1 4LG

For any additional information email support@creativeindustriesllp.co.uk or call us on 0845 519 0416 (lines open Monday – Friday 9.00am – 5.00pm).

How long will my refund take to be processed? 

How long will my refund take to be processed? If you would like to return an item, we will refund you within 21 days from the date you send the item back to us. Please note, this is provided that the product returned is received back to us within the 30 day returns period or is faulty. Faulty products returned by you will be refunded in full, including a refund for the delivery charges for sending the item. However if there is more than the returned faulty item in the same order, the delivery charge will not be refunded. In the event that we do not receive your returned goods, we will ask you to provide the certificate of posting from the Post Office as proof of postage. We reserve the right to refuse a refund if you are unable to provide the certificate of posting. Refunds will be issued to you using the same method originally used by you to pay for your purchase.

For more information visit Corsets4u UK

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