Country Door

Country Door Return PolicyCountry Door Return Policy

Your satisfaction is very important to us. If at any time you’re not 100% delighted with an item you order from us, just send it back for an exchange or refund of the merchandise amount. Our Upholstery Furniture Collection may be returned or exchanged within 30 days of delivery. We’ll gladly either:

  • Refund your merchandise amount
  • Credit your account
  • Send a replacement

Whichever you prefer!

Your complete satisfaction is guaranteed!

Please send returns to:

Through the Country Door
Attn: Customer Returns
2000 Harrison Suite 100
Clinton, IA 52732-6676

When returning an item, use the original packaging and pack it securely. Please adequately insure your item in case you need to make a claim with the carrier you choose for returning your item.

Include your order number and reason for return. We recommend keeping the receipt for 4 weeks.

It may take up to two billing cycles to see the credit for returned items on your paper billing statement.

You may also verify your returned item by checking your account status online. You will see a credit for the item in 2-4 weeks after your return has been processed.

For more information visit Country Door

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