Return your nonprescription items in-store or online.
If you received a damaged package or there is an order discrepancy, please contact our Customer Care Specialists immediately at 1-(888) 607-4CVS (4287). Include the order number along with the reason for the return when you contact us. Shipping charges cannot be refunded unless your merchandise arrived defective or damaged.
Our hassle-free return policy allows you to return nonprescription products to any CVS/pharmacy store or by mail within 30 days of receipt, subject to a few exceptions.
• Store Returns: Bring any unopened, damaged, or defective nonprescription item(s) along with your online invoice to any CVS/pharmacy store to get a credit of the full purchase price.
• Mail Returns: Call our Customer Care Specialists at 1-(888) 607-4CVS (4287) to return items by mail. We will work with you to ensure that both your return and credit refund are processed accurately.
Prescription returns or issues with your prescription order.
If you have questions or concerns about prescription items in your order, please call our Customer Care Specialists at 1-(888) 607-4CVS (4287). Due to legal restrictions, prescription medications ordered online cannot be returned to CVS/pharmacy stores.
CVS/pharmacy Brand products offer a 100% satisfaction guarantee.
All CVS/pharmacy Brand products are 100% satisfaction guaranteed or your money back. If you are dissatisfied for any reason, you can return the CVS/pharmacy Brand product (opened or unopened) along with your receipt or invoice. We will refund the full purchase price—no questions asked!
To return the item by mail, call our Customer Care Specialists at 1-(888) 607-4CVS (4287). We will work with you to ensure that both your return and credit refund are processed accurately.
The CVS/pharmacy beauty guarantee – 100% satisfaction.
Be 100% happy, or receive 100% money back on any beauty product. If you are dissatisfied for any reason, you can return the beauty product (opened or unopened) along with your receipt or invoice to any CVS/pharmacy store. We will refund the full purchase price—no questions asked!
To return the item by mail, call our Customer Care Specialists at 1-(888) 607-4CVS (4287). We will work with you to ensure that both your return and credit refund are processed accurately.
For more information visit CVS.com
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