Returns and Exchanges


Returns for unopened or unused items will gladly be accepted by within 30 days of purchase. Please contact us at 301-476-6896 to obtain a return authorization number (RMA) for the order. The customer is responsible for all charges associated with the return shipment as well as any outbound shipping costs incurred. There will also be a 10% restocking fee applied to all orders.


Warranty Information stands behind the products sold through their website and will honor any warranties or guarantees within 30 days of purchase. Any problems that arise after this period should be directed to the manufacturer for resolution. Most warranty information can be found on the instruction manual for your product.


For most orders over $99, shipping is free.

If your order is under $99, the shipping cost is based on the order total.

$00.00 – $29.99-  $6.95 Shipping

$30.00 – $49.99-  $7.95 Shipping

$50.00 – $59.99 – $8.95 Shipping

$60.00 – $79.99 – $9.95 Shipping

$80.00 – $89.99 – $10.95 Shipping

$90.00 – $98.99 – $11.95 Shipping


Alaska, Hawaii, APO’s, FPO’s and foreign orders will have additional shipping and/or handling charges quoted and added to their order. Customs, duties, and other tariffs are the responsibility of the customer.

The majority of our orders are shipped within 2 business days. If for some reason your order cannot be shipped within 3 business days you will be notified by email as to the expected shipping date.

Freight Shipping

There will be additional shipping costs on items requiring freight shipping. These items will note that freight shipping is required and there will be additional costs for shipment. We will contact you for approval regarding the additional costs. If you would like to inquire about shipping costs on a freight item before placing your order, please call us at 301-476-6896. If your order is shipped via freight, someone must be present to inspect and sign for the shipment. The signee will also be responsible for unloading the shipment from the freight truck, carriers do not unload the product or provide liftgate services. All of our shipments are packaged in easy to manage bundles, making it easy to break apart and unload a shipment.

Drop Ship Items

Other items are shipped factory direct and these orders typically ship within 3 business days as well, however tracking information may not always be readily available. In such cases we will email you that the item has been shipped and that we are awaiting tracking information. Upon shipment of an order customers will receive an email within 1 business day of the shipment, confirming the ship date and mode of shipment. Tracking numbers are only given when available.

Retail prices posted on the internet are subject to change at any time and are the current price over any printed catalog or flyer pricing.

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