Designers Imports Return Policy
Returns & Exchanges
All returned merchandise must be in mint condition , in the original manufacturer’s packing with all included items it originally shipped.
You DON’T need to contact Customer Service for prior approval on returns when shipped back within 14 days from when it was shipped to you, or 30 days for exchanges.
View our detailed Returns and Exchange Policy
How to return an item
- Please package the item being returned with all included items it was originally shipped.
- Package the item in a manner that it shouldn’t get damaged during shipping.
- Include a copy of your original packing slip, and fill out the “Return Form” in print.
- Specify clearly in print the reason you are returning/exchanging the the item.
- For your protection insure the package and ship regular shipping via a traceable method.
Ship it to the following address;
Designers Imports
Attn. Returns Dept.
290 Larkin Dr, Suite 103 #284
Monroe, NY 10950
Attn. Returns Dept.
290 Larkin Dr, Suite 103 #284
Monroe, NY 10950
Return Form
Order Number __________________________________
Item Number __________________________________
Contact Name __________________________________
Contact Phone number __________________________________
Reason for Refund Exchange______Refund______Repair_______
Exchange for item number(s)_______________
Comments: __________________________________
if damaged, please explain __________________________________
__________________________________
__________________________________
Refunds are usually processed within one week of receipt.
Expect a delay of up to one week on refunds for post Holiday returns.
Please allow up to 72 hours “thereafter” for the refund to reflect on your account.
For repairs, we will contact you with an estimate before making any repairs.
Expect a delay of up to one week on refunds for post Holiday returns.
Please allow up to 72 hours “thereafter” for the refund to reflect on your account.
For repairs, we will contact you with an estimate before making any repairs.
For more information visit Designers Imports
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