DNA Footwear Return Policy
Online purchases are not allowed to be returned to any store locations; they will be refused upon delivery. Please call -1-888-955-7463 for the return address and to obtain Return Authorization Number.
We will gladly accept returns of unworn, resalable merchandise for REFUND when received by us within 15 days of your receipt of the shipment. Any returns with No Return authorization number will be refused / or will be subject to a 15% restocking fee. Return shipping costs are the buyer’s responsibility.
Shoes must be returned in the original box and must accompany a copy of the original sales receipt. All returns must be preauthorized. Contact customer service for instructions on how to obtain your RMA#. Freight charges are not refundable for any reason other than a shipping error on our part.
Please call us to insure your full satisfaction with your order prior to leaving feedback. We try our hardest to insure your shopping experience with DNA Footwear was a pleasant one. If you received the wrong shoes we apologize and will email you a return shipping label at your request for no fee. Simply print the label and place it on your shipping box and we will fulfill your return request accordingly.
For more information visit DNA Footwear
Submit your review | |