Dollar Tree Return Policy
So that we may continue to provide you extreme value for $1.00 when shopping at one of our retail stores, we reserve the right to limit quantities, do not offer refunds, and consider all sales final. We will gladly exchange any unopened item with the original receipt, however, we do not offer exchanges on seasonal merchandise.
When shopping online at www.dollartree.com, all sales are final. However, if your order is incomplete, or your items arrived damaged, we will correct the problem. Simply call our 24/7 Customer Order Support at 1-877-530-TREE (8733) so we can determine the best way to resolve the matter.
For more information visit the Dollar Tree website.
I purchased items for a baby shower and since I don't shop there often I asked the manager if I could return any unopened items. His answer was simply "yes". No mention of only exchanging things. Needless to say when I tried to return the items he had a completely different answer and was very rude. I emailed their customer service dept and was never even given the courtesy of a response. I will never shop there again.
Pasco wash dollar tree is the dirtiest and the rudest store its a wonder they still exist they need to improve on customer service and cleanliness and more than 1 slow cashier on site...
I am certainly happy to return my products to dollar tree but what I was not happy about is waiting for 1/2 hour for the manger. They said wait for the manger and I did and it was 1/2 hour later until I can get my product return A.K.A store is too small they should make it like WALMART. I do not like there rudeness by the way because they were yelling and screaming at other people. Dollar stuff it shitty and fucked you. DO NOT BY THERE STUFF> fucking cheap china shit.
Took back some vases only to be told they don't do refunds. This is posted NOWHERE in the store. So I asked for store credit. Nope. All I can do is exchange what I bought for something else. Since I didn't need anything at the time, that means another trip to the store. Not happy.
Btw, it's against the law for them not to post their no return policy. Maybe I need to call BBB.
I purchased 11 bags of sealed popcorn, I opened one bag to make sure it was ok. I did not care for the freshness, I took 10 of them back the next day. I was told no refunds... All food items are final even with receipts. I told her it was untouched, and the one I opened I kept. Then I asked her if her policy was on the receipts she said: No, I asked her if there was a written policy note in the store for the customers to see? She sad: No. Well how am I suppose to know your policy? She said ok, I will let you exchange, but this time only!!