Dollar Tree Return Policy
So that we may continue to provide you extreme value for $1.00 when shopping at one of our retail stores, we reserve the right to limit quantities, do not offer refunds, and consider all sales final. We will gladly exchange any unopened item with the original receipt, however, we do not offer exchanges on seasonal merchandise.
When shopping online at www.dollartree.com, all sales are final. However, if your order is incomplete, or your items arrived damaged, we will correct the problem. Simply call our 24/7 Customer Order Support at 1-877-530-TREE (8733) so we can determine the best way to resolve the matter.
For more information visit the Dollar Tree website.
No refunds at all!
Good grief! I had no idea Dollar Tree gives no refunds. I bought a case of plastic containers online then realized I didn't need them. Now I have to keep this case of plastic containers. There should be some conditions allowed for refunds as I wouldn't have opened the box at all. I've been understanding for their immensely long lines and having to be patient for waiting. But this is too much! Give customers a chance!
Not posted out in open
I don't understand the return policy, was very shocked to finally find it on the bottom of the receipt. Who looks at the bottom of a receipt, and especially to search for the return policy? not this person and didn't realize it until I went to RETURN something only to be told they just do exchanges...it's NOT posted anywhere in the store for shoppers to see very disapointed. And why can't they get more staff, they are always short handed and expecting the cashiers to put merchandise away and wait on customers.
I purchased items for a baby shower and since I don't shop there often I asked the manager if I could return any unopened items. His answer was simply "yes". No mention of only exchanging things. Needless to say when I tried to return the items he had a completely different answer and was very rude. I emailed their customer service dept and was never even given the courtesy of a response. I will never shop there again.
Pasco wash dollar tree is the dirtiest and the rudest store its a wonder they still exist they need to improve on customer service and cleanliness and more than 1 slow cashier on site...
I am certainly happy to return my products to dollar tree but what I was not happy about is waiting for 1/2 hour for the manger. They said wait for the manger and I did and it was 1/2 hour later until I can get my product return A.K.A store is too small they should make it like WALMART. I do not like there rudeness by the way because they were yelling and screaming at other people. Dollar stuff it shitty and fucked you. DO NOT BY THERE STUFF> fucking cheap china shit.