Forward By Elyse Walker

Forward By Elyse Walker Return PolicyForward-By-Elyse-Walker-Return-Policy

International exchanges and returns do not include prepaid return labels or refunds for return shipping costs.


To ship an item back to FORWARD, simply pack your item and invoice in a return envelope/cardboard box and address your return to the following address:
Attn: Returns & Exchanges
12875 Moore St.
Cerritos, CA 90703


Please try your best to maintain items in pristine condition so that we may accept your return and it may be resold to other customers. All items must be returned unworn and with their original tags attached.

Here are some additional tips:


Shoes scuff very easily on any hard surface so always try on shoes on carpet. Shoe boxes are an important part of the product presentation and must be returned undamaged, along with shoes.

Swimwear & Lingerie

Try on over underwear for sanitary reasons. Do not remove protective slip.

Tops & Dresses

Please be careful of makeup rubbing off on the garment.

Damage / Defective Items

If you receive an item that is damaged or defective, please contact customer service within 60 days of purchase. After 60 days, we will attempt to assist with repairs and/or obtaining replacement hardware but are unable to provide a replacement or refund for an unrepairable product.

Final Sale

A small number of items may be marked FINAL SALE, in which case they are not eligible for refund, exchange, or store credit.

For more information visit Forward By Elyse Walker