Mr Fothergill UK Return Policy
I’m not happy with my product, how do I return it for a refund?
Returns Policy
All of us at Mr Fothergill’s genuinely care for our customers and insist that the quality of all our seeds, plants, garden equipment and level of customer service are of the highest standards – we want you to enjoy shopping with us. However, we are only human and very occasionally things do go wrong, but please rest assured, we will always do our very best to put things right.
Returns Policy – Seeds
If you have any concerns or problems with your seeds, please return the packet to us for replacement using the returns address label on your despatch note, telling us what the problem is. Returning the packet will enable us to trace the batch from which it was packed, and thoroughly investigate any quality control issues.
Returns Policy – All other products
Should you have any problems with live product or any garden equipment items, please do not return them, simply contact our Customer Services Team on 0845 371 0518 who will be pleased to assist you with your specific issue.
For more information visit Mr Fothergill UK
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