Hello Fresh Return Policy
In the event that you are unhappy with any part of your Meal Box, or a specific Meal Kit, you can reach out to us at hello@hellofresh.com or call Customer Care at (646) 846-3663 . Please do so within five (5) days of the date you received the unsatisfactory item. If related to ingredients or condition of a Meal Kit, we may give you credit for the individual ingredient or Meal Kit, and in some situations, issue a partial or full refund for the ingredient or the Meal Kit. We reserve the right, however, to require either the return of the unsatisfactory ingredient or Meal Kit, or a photograph of such, before any partial/full refund or credit will be issued.