Garden Chic

Most orders over £50.00 are delivered to ENGLISH ADDRESSES FREE OF CHARGE*

and also most UK mainland addresses free of charge. The price you see for a product at basket stage is the price you pay, including VAT & Delivery

Where Products of below £50.00 in value are shown as having Free Delivery this means when aggregated with other products to achieve minimum order value of £50.00

Orders Below £50.00 in value have a £4.00 delivery charge applied

*Product Ranges Such as the Fencing, Live Plants and some Pots are subject to a Pallet Delivery System with a one off charge of £40 regardless of number of items in same range ordered.

THERE ARE NO OTHER DELIVERY CHARGES TO ENGLISH ADDRESSES, OTHER AREAS IN THE UK MAY BE SUBJECT TO ADDITIONAL CHARGES, THESE WILL BE APPLIED AT THE BASKET STAGE

Please Note:
No Deliveries are made between Christmas and New Year – Some of our suppliers have cut off dates for pre christmas deliveries which may affect the estimated delivery schedule stated on the website – Please contact us for more information

Most products are Delivered Free of Charge to Scotland and Wales – however owing to Carriers Costs – Certain Products to Scottish and Welsh Addresses have a delivery charge applied in Check out Section – these are made very clear prior to any of your details being entered onto our system

For Information on Deliveries to Northern Ireland, Channel Islands, Isle of Wight, Isle of Man & Scottish Islands please contact us on the links shown below.  Some of our products are available for delivery into these areas. All Deliveries to addresses outside the UK Mainland Will Incur a delivery charge.

Please assume that delivery of larger Items for example including Sheds, Summerhouses, Log Cabins, Greenhouses, Garden Structures is to Kerb Side.  Many Delivery Drivers (but not all) will help to move items beyond the kerb.

Delivery schedules quoted on product pages are Working Days and intended as a guide only. Schedules are based on our experience of what is the approximate AVERAGE delivery period of the relevant supplier. For more information please see Terms and Conditions of supply with particular reference to: SECTION 4 and 5.

Orders placed during a weekend where next day delivery is stated will usually be delivered on the following Tuesday. We do not usually deliver on a weekend. Bank Holiday Weekends: Next Day Delivery Orders received over a bank holiday weekend will usually be delivered on the following Wednesday. No deliveries are made between Christmas and New Year.

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In the unlikely event that you wish to return your product any unopened non-faulty items returned by you to our premises or address of our choosing complete with packaging, manuals / instructions and any fixings within 14 days (7 Days in the case of Timber or Stone Products) of purchase may obtain a full refund. If it is required that we collect there will be a carriage cost.

The Company accepts no responsibility for any consequential loss caused to the buyer for the receiving by us our our agents of faulty goods i.e. please insure goods that are returned to us as the liability for goods whilst in transit is yours.

If you wish to Return your product please contact us for a Returns Form via the Contact us section or Telephone 0845 258 1900 (Customer Services)

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We take our Customers Privacy and Security very seriously.

Our web site is secure to the very latest requirements and we believe that the possibility of exposure of our customers private information to unauthorised access is as close to zero as can possibly be managed.  We do not store customers Purchase Card Information on our systems – our payments are taken using the combined services of Sage Pay and Streamline.

For full details on our Privacy Policy please click on the link at the foot of every page.

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Notwithstanding any information above:

Please Note Any Trading on this Website is in accordance with the Consumers Cancellation Rights for Distance Selling 2000.

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Download our returns form here