Gettington Return Return Policy

We will issue an exchange or refund for most items returned in new condition within 30 days of receipt.

No returns will be accepted after the 30 day period without prior return authorization from Gettington. Returns accepted after the 30 day period may result in prorated cash or credit adjustments based on the age and conditions of the product. Returns will not be accepted for credit after 180 days. Other product concerns must be handled under the manufacturer’s warranty.
Shipping and handling charges are non-refundable. Return postage is the responsibility of the customer.

Also, please note: Music, movies, holiday decorations, video games and software must be returned unopened with the factory seal intact. Exchanges are permitted for identical product only. Computers, camcorders, digital cameras, electronic game systems, air conditioners, heaters and generators must be returned within the 30 day period.

Products sold in sets must be returned as sets; partial returns will not be accepted. Personalized/customized products (including Made-To-Measure Window Treatments) may be returned for credit only if they are damaged or defective. Exchanges are permitted for identical product only. Other restrictions may apply.

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