Haband

Haband Return Policy

Can I return something I purchased online?

Yes. All Haband merchandise carries a lifetime satisfaction guarantee. If you are not satisfied for any reason, you can return your merchandise for an exchange, or a refund for the merchandise amount (shipping & handling excluded).

How do I make a return?

You have two options for making a return:

Option 1: Pre-Paid Return label: Our Easiest and Most Convenient Service!

• Simply apply the Pre-paid Label (provided on your packing slip) to your package using clear tape only.
• Just place the package into your home mailbox for pick-up, or drop in any USPS mail box (NO NEED TO DRIVE TO THE POST OFFICE).
• The fee for the use of the convenient Pre-Paid Return label is only $8.97.
• If you placed your order by Credit Card, we will deduct the fee from your refund.
• If you paid by Check:
• • The fee will be deducted from your Refund.
  • Making an exchange? Please write a check for $8.97 and enclose it with the return package.

Option 2: Standard USPS Return, Insurance Required:

• Apply your Return Label (provided on your packing slip) to your package.
• You must bring your package to a US Post Office for appropriate postage to be paid. Please remember to have your package insured.

Please allow 2 to 4 weeks for refund or exchange. Refunds will be made in the same manner as your payment.

For any question not listed here, please contact us at 1-800-213-1220 or email us at mailto:service@haband.net

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