Hallmark Cards

Hallmark Cards Return PolicyHallmark Cards Return Policy

How do I return my Party item purchased on Hallmark.com?

If you aren’t satisfied with the quality of your party products, click the Email Us or Ask a Question button above to request a reprint or refund. Please let us know within 90 days of the order date. Be sure to provide your confirmation number and the reason and we’ll make it right for you.

How do I return my Personalized Paper product purchased on Hallmark.com

If you aren’t satisfied with the quality of your paper cards, click the Email Us or Ask a Question button above to request a reprint or refund. Please let us know within 90 days of the order date. Be sure to provide your confirmation number and the reason and we’ll make it right for you.

How do I return my E-Card Subscription purchased on Hallmark.com?

If you are not satisfied with your e-card subscription, please click the Email Us or Ask a Question button to request a refund. You will receive a refund for the unused portion of your subscription. Please be sure to provide your confirmation number and the reason and we’ll make it right for you.

How do I return my Gift Wish product purchased on Hallmark.com

You may request to return your Gift Wish™ certificate. If you return your Gift Wish certificate, you will receive a refund for its face value.

Note: We can only refund your credit card if the Gift Wish certificate has not been redeemed. If you would like to request a refund, please go to http://giftwishcard.custhelp.com, then click Ask a Question tab. Please be sure to enter your confirmation number in the field labeled “EG Number.”

How do I return my Hallmark Gold Crown Store purchase?

If for any reason you are not completely satisfied with a product, simply return it to the place of purchase within 90 days.

  • With a receipt, you may choose a refund or exchange.
  • Without a receipt, you may request an exchange or an in-store credit.

Return policies for non-Hallmark products at independent retail stores may vary. Please check with the store where you bought the item for return policy details.

For more information visit Hallmark Cards

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