Indo Board Return Policy
If item is damaged when received, notify us and we will replace the damaged part/item at no charge. If possible, please check your order for damage before the carrier leaves your home. If your package arrives damaged, is missing items, or otherwise tampered with please contact our customer service department at contact@indoboard.com or 321-777-6021 as soon as possible. Any delay in contacting us may result in the inability to file a claim on your behalf. Please keep all packaging and items exactly as they arrived.
If you choose to return the item for any other reason (i.e. buyer’s remorse), you will need to pay for the return shipping, a 20% restocking fee will be charged, and the original shipping charges will not be refunded. This also applies to items listed as $0/free shipping (that we have paid the shipping on – the actual shipping we paid will be deducted from the return amount). The return must be completed within 30 days of original purchase. Items must arrive back to us in resellable condition and in the original packaging. Items that do not meet these requirement may be refused. We will refund the remaining payment once item is received. To get the return address contact us atcontact@indoboard.com or 321-777-6021.
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