JustDeals.com Return Policy
How do I return/exchange a product?
You may return products for a refund within 14 days of delivery unless otherwise stated in the Fine Print of the deal. Returns will only be accepted if they are in their original condition with the packaging intact and the below form included.
The following items are never returnable: undergarments, books, used products, customized or monogramed products, and products marked “final sale.”
Please fill out this form and include it in your return in order to receive a refund or exchange.
Refunds for Local Offers
nCrowd will provide a refund of the purchase price paid by you for any offer within five (5) days after the purchase of a Voucher, provided that the Voucher has not yet been redeemed. After five (5) days, we do not provide refunds except that we will provide store credit (nCrowd cash) if you are unable to redeem a Voucher before the applicable expiration of the Voucher because the relevant Merchant has gone out of business or refused to honor the Voucher. To request a store credit (nCrowd cash), the original purchaser (nCrowd account holder) must contact nCrowd’s customer service department. nCrowd may credit nCrowd Cash to your account for returns or refunded purchases or other reasons within our customer service team’s discretion. Once issued the reversal of store credit is prohibited once agreed by the purchaser as a valid form of refunding a purchase.
Some of the offers are provided for a limited number of purchasers or a limited number of purchases per customer or household, as specified for the particular offer. Any attempt by a purchaser to obtain more than the permitted number of Vouchers specified for a particular offer by using multiple or different identities, credit cards, forms, registrations, addresses or any other method will void that person’s purchases, and at nCrowd’s discretion terminate their account. nCrowd will be the arbiter, in its discretion, as to whether purchase characteristics indicate a violation of these rules.
For offers Powered by Travelzoo, nCrowd will provide a refund of the purchase price paid by you for any offer within seven (7) days after the purchase of a Voucher, provided that the voucher has not yet been redeemed. On date specific events or when noted as non-refundable all sales are final, and no returns or exchanges are permitted. After seven (7) days, all sales are final unless you are unable to redeem an unexpired voucher because the relevant merchant has gone out of business or refused to honor the voucher, in which case we will provide you with store credit in an amount equal to what you paid for your voucher. To request a store credit (nCrowd cash), the original purchaser (nCrowd account holder) must contact nCrowd’s customer service department. nCrowd may credit nCrowd Cash to your account for returns or refunded purchases or other reasons within our customer service team’s discretion. Once issued the reversal of store credit is prohibited once agreed by the purchaser as a valid form of refunding a purchase. Click here for additional Terms of Sale for Vouchers
Refunds for Product Offers
In order to expedite shipping, nCrowd processes all orders 24 hours after the purchase. You may cancel a purchase of any product offer within twenty-four (24) hours of making the purchase and receive a refund. If you receive the wrong item or the item is defective you have five (5) days after delivery to return the item to the shipper to receive a refund.
Acquisitions: nCrowd’s acquisitions of other companies are asset purchases only. nCrowd may transfer unused store credits and vouchers purchased from the acquired company’s site, but cannot reverse store credit or credit card purchases or refunds, nor process refund requests. You may dispute past purchases on the acquired company’s site with your credit card issuer to recoup any losses from unused vouchers. It is at nCrowd’ Customer Support discretion to issue you nCrowd Credit in the event of a refund request for an acquired company’s offers and services.
Refunds for Ticketed or Dated Events
Vouchers for ticketed or dated events are always non-refundable.
For more information visit JustDeals.com
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