Leisure Pro

Leisure Pro Return PolicyLeisure-Pro-Return-Policy

We think you’ll agree that Leisure Pro has the best return policy in the industry. You have 60 days from the date of invoice to return the merchandise for full refund on your credit card. Then, we give another 60 days (120 days from the date of invoice) to return for store credit.

Inspect the equipment when it arrives, and if you’re not fully satisfied you can return it for a full refund (less the shipping charge, for items which we offer free shipping the original shipping savings associated with the returned item(s) will be deducted), as long as you haven’t used it. We won’t even ask why you’ve changed your mind.

If a product is received defective or incorrect, please contact us immediately and we will do whatever possible to resolve the issue. We will only cover return shipping if we are notified prior to return.


Return Instructions

Simply download a Return Merchandise form,  fill out the form, package the items securely and include the RM form along with a copy of the original invoice, and send it prepaid and insured to:

Lorder Processing
7 Slater Dr.
Elizabeth, NJ 07206

Terms & Conditions

  • You’ll need the original manufacturers labeled packaging with all materials, manuals and blank warranty cards. Books, CD’s, DVD’s and Video Tapes may not be returned (due to copyright laws). Sorry.
  • In fairness, we will expect you to pay the shipping and handling charges, and we will pay the replacement-shipping fee (only US & Canada). No Restocking Fee will apply to any return meeting the requirements.

For more information visit Leisure Pro

Leisure Pro SKU UPC Model

Customer service sucks

Sep 10, 2015 by Patricia McCrea-Weiler

I attempted to return an item that was too small, purchased online. After contacting the company I learned that they do not pay for shipping. If I wanted to return my $26.00 item the cost for return shipping would be about $30. I could exchange the item for another item after paying for the shipping and then I would be out the $30.00 plus whatever the cost of the new item would be. I will never purchase anything from this company again. There is also a very insulting required field box to check confirming that I am human. Don't buy anything from this company!!!P.S. They require you to pick a star for the rating value. There should be a lower rate than the one star available.


1.0 1.0 1 1 I attempted to return an item that was too small, purchased online. After contacting the company I learned that they do not pay for shipping. If I wanted to return my $26.00 item t Leisure Pro

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