Mountain Hardwear

Mountain Hardwear Return PolicyMountain Hardwear Return Policy

What’s Mountain Hardwear’s Holiday Return Policy?

If you place an order on Mountainhardwear.com from Nov 1st – Dec 24th, we will accept returns through Jan. 31st.  We have extended our returns period to allow for holiday gift recipients to return their items.

If you place an order and check the box indicating that it’s a gift, then any return received will not be credited back to your credit card.  Instead, we’ll send a merchandise credit (to be used like a gift card) to the recipient of your gift so they can choose something else, courtesy of you!

Can I Exchange My Mountainhardwear.Com Purchase?

If you would like to exchange your purchase for another item you will need to return the original item and call a Mountain Hardwear Representative at 1-877-927-5649. The Representative will place your exchange order with free Ground shipping. Your credit card will then be charged for the new product. Once your return is received and processed, your credit card will be credited for the original product price plus any applicable taxes.

Please note that original shipping, handling or other additional charges will not be refunded.

Here are tips for an easy return of your purchase:

  • Returns are accepted within 60 days of the purchase date.

What’s The Return Address For Mountainhardwear.Com Orders?

Mountainhardwear.com Returns
2009 Northern Star Way
Robards, KY 42452

Do You Offer Free Returns?

We want you to love your new gear, but we know that sometimes something is too big, too small, or just not quite what you had hoped for.  While we do not pre pay the shipping charges associated with your return, you can visit our Easy Returns

(http://www.mountainhardwear.com/FAQ-Details/FAQ_MHW_Detail,default,pg.html?rnurl=%2fapp%2fanswers%2fdetail%2fa_id%2f490)

information to send your package back to us using the carrier of your choice.

For more information visit Mountain Hardwear

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