mychoice UK Return Policy
No fuss or quibble, you don’t even need to say why you’ve changed your mind. All that is required is details of the cancellation in a durable format via the mychoice ‘customer contact form’ www.mychoice.co.uk/contacts or by E-mail enquiries@mychoice.co.uk
Alternatively you can write to:
The Customer Care Team
mychoice
41 The Marlowes
Hemel Hempstead
Herts HP1 1LD
The goods must be unused & include all components, accessories, manuals and preferably complete with all packaging. Please make arrangements to return the goods to a mychoice warehouse. You will need to arrange for the goods back to us at your own cost (unless we delivered the item to you in error or the item is damaged or defective) as soon as possible once you have decided to return the goods; – You will be advised of the address of your local mychoice depot by return E-mail. If you prefer mychoice can provide a quote to arrange collection upon request.
Damaged goods
Should an item arrive damaged, please inform mychoice within three-days of delivery via our ‘customer contact form’;www.mychoice.co.uk/contacts or by E-mail Info@mychoice.co.uk. You may also call our 24 Hour/365 Call Centre on 0800 197 5391 (Free from landlines). However you must confirm the same in writing as set out in this section.
mychoice will make arrangements to uplift and replace the part/s or the complete item. If you decide that you do not want the part(s)/item(s) replaced, mychoice will issue a refund once the goods have been collected and received back in their original packaging.
mychoice… the fairer choice!
For more information visit mychoice UK
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