National Business Furniture

National Business Furniture Return PolicyNational-Business-Furniture-Return-Policy

How do I return my item?

Cancellations or returns must be authorized in advance. Please call 866-422-2757 within 30 days of receiving your order and a Customer Service representative will assess the situation and if need be, issue a return authorization. Charges may apply on returns.


Do you sell replacement parts for your products?

National Business Furniture products come with a lifetime guarantee for workmanship and materials (not including normal wear). Please call 866-422-2757 for a Customer Service representative to assist you.


What is your return policy?

Unless otherwise noted in the item description, you may return your purchase for a refund minus the round trip shipping charges within 30 days of receiving your item. Orders over $2000, which require more handling, will be subject to an additional re-stocking fee that will not exceed 25% of the order. The shipping charges will be deducted from your refund if you paid in advance or you will receive a revised invoice for shipping charges once the items are returned to us.

Return Eligibility:

  • Items must be in new/unused condition and in their original packaging in order to be returned
  • Items which are custom/made to order cannot be returned
  • Returns on clearance items and items marked as “non-returnable” will not be accepted

Create A Return

Creating a return is easy:
  1. Login to the site with your User Name and Password
  2. From the My Account Page, select My Orders
  3. Find the Order you’d like to return
  4. Select the Return Request (RMA) button

NOTE: Only orders in the “Completed” status may be returned

For more information visit National Business Furniture