Pactimo Return Policy
We are happy to accept your returned garment so long as it is unworn (of course you can try it on!), unwashed and in new condition with the tags attached.
All returns must be made within 60 days of the original purchase date.
Please allow 3-5 business days upon arrival of your returned item(s) for us to process your return and for your refund to occur. A credit will be issued to the original credit card for the item(s’) amount, less the original shipping costs. You will receive an email notification when your credit has been processed.
We will provide a prepaid USPS return label for all returns. If you’re requesting a refund, we charge a $5 shipping fee for using our shipping label and the amount will be deducted from your refund.