Phonesoap Return Policy
What is the warranty on PhoneSoap products?
We offer a one-year limited warranty on our products. You can also extend the warranty another year by purchasing the Extended Warranty Plan with your product.
Please contact us if you have any questions or concerns about your product. We are eager to help!
LIMITED WARRANTY COVERAGE
PhoneSoap’s warranty obligations are limited to the terms set forth below: PhoneSoap, as defined below, warrants PhoneSoap-branded hardware products against defects in materials, electronics and workmanship under normal use to the original end-user purchaser for the Warranty Period. If a hardware or electric defect arises and a valid claim is received within the Warranty Period, at its option, PhoneSoap will either (1) repair the hardware defect at no charge, using new or refurbished replacement parts, or (2) exchange the product with a product that is new or which has been manufactured from new or serviceable used parts and is at least functionally equivalent to the original product, or (3) refund the purchase price of the product. PhoneSoap may request that you replace defective parts with new or refurbished user-installable parts that PhoneSoap provides in fulfillment of its warranty obligation. A replacement product or part, including a user-installable part that has been installed in accordance with instructions provided by PhoneSoap, assumes the remaining warranty of the original product or thirty (30) days from the date of replacement or repair, whichever provides longer coverage for you. When a product or part is exchanged, any replacement item becomes your property and the replaced item becomes PhoneSoap’s property. Parts provided by PhoneSoap in fulfillment of its warranty obligation must be used in products for which warranty service is claimed. When a refund is given, the product for which the refund is provided must be returned to PhoneSoap and becomes PhoneSoap’s property.