PinMart

PinMart Return PolicyPinMart Return Policy

STOCK PRODUCTS SATISFACTION GUARANTEE & RETURN POLICY

If for any reason you are not 100% satisfied with a stock product that you purchased from PinMart than you may return your order in full and in its original packaging for a full refund (less shipping) within 30 days after you receive your order. This applies to all regularly priced merchandise and does not apply to close-outs or special order merchandise. If you need to return merchandise, please contact our Customer Service Department by filling out our contact us form or  1-877-746-6278. Our representatives are available Mon.-Fri. 9:00am – 4:00pm CST. All items must be returned in manner they are received. Only our Customer Service Department can authorize the acceptance of returned merchandise. No returned merchandise will be accepted without a return authorization number.

A RETURN AUTHORIZATION number is required for all returns. Returns will not be accepted and your account will not be credited if you do not have a return authorization number. If you need to return merchandise, please contact our Customer Service Department at contact us form or  1-877-746-6278. Our representatives are available Mon.-Fri. 9:00am – 4:00pm CST. Please be sure to include information about what needs to be returned (the item number(s), your name & address, your customer number, the reason for the return, & your invoice number.

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