Purity Products

Purity-Products-Return-PolicyPurity Products Return Policy

How do I return a product? Do I need an authorization code?

Please call Customer Care within 60 days of receipt of the package at 1-888-769-7873 to obtain a return authorization.

Return Instructions:

Please pack the merchandise securely in the original package, if possible. Include your return authorization number, billing name, and address with the merchandise you are returning. All return shipping charges are the customer’s responsibilities. For your protection, we recommend that you use UPS or an Insured Parcel Post for your return.

All returns should be sent to:

Purity Products
Returns Department
200 Terminal Drive
Plainview NY, 11803

Please note: Items received beyond the eligible time frame will be discarded and a credit will not be issued.

What is your Refund Policy?

Refund Policy – Refunds cheerfully provided on all used or unused bottles returned within 60 days of receipt. Please call Customer Care within 60 days at 1-888-769-7873 to obtain a return authorization. Again, you must return your used and/or unused bottles to receive a refund within 60 days. Please note shipping charges are not refundable. Always store bottles properly in a cool, dark, dry place and inspect all bottles upon receipt.

Bulk Order Refund Policy – Bulk orders of 12 or more bottles are subject to a 15% processing fee if returned (unopened) and in perfect condition within 60 days. Always store bottles properly in a cool, dark, dry place and inspect all bottles upon receipt.

For more information visit Purity Products

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