Simply to Impress

Simply to Impress Return PolicySimply to Impress Return Policy

We want you to be 100% happy with your Simply to Impress experience. If for any reason you’re not satisfied with your order, you can return unused product within 30 days of receipt for a replacement or refund, subject to the exceptions and restrictions listed below:

  1. Refunds are limited to amounts actually paid by you. This does not include promotional value of any special offer or discount.
  2. Shipping: In cases where the return/refund is due to your order arriving damaged or with a defect confirmed by us, we will at our discretion either (a) provide you with a prepaid return shipping label or (b) reimburse your cost of return shipping. For all other cases, return shipping costs are the responsibility of the customer. Shipping and handling charges may apply to services that are otherwise offered on a free or promotional basis.
  3. All orders receiving Bulk/Wholesale pricing are final and no refund will be given except in the case of material damage or defect upon your order’s arrival. If the damage or defect cannot be verified over the phone or via email contact, the item may be required to return to us for inspection before a determination can be made as to the availability of a refund. Please be sure to request and carefully review digital proofs when placing an order.

To inquire about a replacement or refund, please call or live chat with our customer service.

For more information visit Simply to Impress

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