Sixity

Sixity Return PolicySixity Return Policy

Many of the parts we sell at Sixity only work with specific vehicles. We include fitment details whenever possible to help you choose the right product for your vehicle. Please double-check the accuracy of your order before purchasing, and feel free to contact us with any product or fitment questions.

Did you receive an item other than the item you purchased? Or an item that does not fit a vehicle as advertised?

    • Contact us within 30 days and we will ship out the correct item at no charge.
    • We’ll also send you a prepaid mailing label to ship the original product back to us.

 

Did you receive the item you ordered, but decide you no longer want it?

    • If the item is unopened, ship it back to us using the instructions below within 30 days and we will exchange it or issue a full refund, less any original shipping costs.
    • If the item is opened, and has not been used or installed, ship it back to us using the instructions below within 30 days and we will exchange it or issue a full refund, less any original shipping costs and a 15% re-stocking fee.
    • If the item has been installed and/or used, we are unable to accept a return due to safety concerns with used parts.

 

Return and Exchange Instructions

    • Fill out the Return Form on the back of your original packing slip. Or you may print a new one by clicking here.
    • Send the completed form along with your name, address, order number, and the item you are returning in its original packaging to the following address:

Sixity Returns
4354 Town Center Blvd.
Suite 114-124
El Dorado Hills, CA 95762

  • If you no longer have the original packaging, make sure to carefully wrap and protect the product when shipping it back. Products damaged due to insufficient packaging may not be eligible for refund.
  • Please note, if a product is returned to us from the postal carrier due to undeliverable address, wrong address, etc, we will refund the full amount of your purchase less our shipping costs.
  • As always feel free to contact us with any questions!

For more information visit Sixity

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