Start-rite Shoes Return Policy
Any goods purchased through startriteshoes.com must be returned to startriteshoes.com. Similarly, goods purchased from any of our retailers must be returned to that retailer as your legal contract of sale is with them and not us.
Please note that items should be returned in their original packaging including any gift with purchase. You have fourteen days starting from the day after receipt to notify us of your intention to cancel the contract with us (i.e. if you wish to return the goods that you ordered from us).
We offer free returns on all items to make the whole process as hassle-free for you as possible.
For startriteshoes.com returns, you just need to complete the returns form enclosed in your parcel, package the goods up, affix the enclosed returns label and take the parcel to a local Post Office. We recommend you get a certificate of posting because you are responsible for the goods until they reach our distribution centre. If your invoice has been lost, please contact Customer Services atcustomer.services@start-rite.co.uk or on 0344 561 7263 for the freepost details.
Please refer to our returns policy for our full terms and conditions regarding items to be returned.
Should you not have any paperwork to hand please email customer.services@start-rite.co.uk with your order details.
For more information visit Start-rite Shoes
Submit your review | |