Stride Rite Return Policy
We are happy to refund the original purchase price of any new, non-worn merchandise returned within 45 days of purchase on striderite.com. Note that Final Sale items cannot be returned.
To initiate a return, please find your order here or log into your account and view Order Details within your Order History,
- merchandise must be returned in its original unworn condition and received within 45 days of original purchase date. merchandise returned beyond this time period will not be accepted. striderite.com reserves the right to refuse worn or damaged merchandise.
- follow the directions on the document provided to you.
- all returns must be packed in the original polybag or carton, based on the number of pairs returned, but must be packed in a suitable carton (not oversized) that fits the returned shoes properly. additionally, the return package must contain only the shoes that are being returned. following these guidelines will ensure there are no delays in your refund request.
- additional information: please allow 2-3 weeks for your return to be delivered and processed. once your return is received, your refund will be processed and a credit will be automatically issued to the original method of payment used to purchase the item(s). your credit may take up to two billing cycles to post to your account, depending on your credit card company.
- please note that all footwear and other select merchandise under $20 (“final sale”) is not eligible for return.