T.J.Maxx

Our customers continue to be our top priority. If you’re not satisfied with your purchase, return the merchandise accompanied by a register receipt within 30 days of purchase, for an exchange or refund. A 10 day period is required for a cash refund on check purchases. Returns with receipts over 30 days or without a receipt will receive store credit only. Gift receipts are valid for store credit or exchange of merchandise only.

Merchandise that is used or worn will not be accepted for refund or exchange. Returns of swimwear and intimate apparel require tickets properly attached to the merchandise. Jewelry returns must be made at the jewelry counter, and must be made only at stores that carry jewelry. Other restrictions may apply.

Unfortunately, many retailers are subject to fraudulent return activity. Returns may also be limited or declined based upon our refund verification system, which is used to process and track returns to help administer our loss prevention program.

Valid ID (drivers license, military ID, state issued photo ID card), name, address and signature are required for non-receipted returns. Customer signature may be required for returns (receipted and unreceipted). To learn about how we use and handle your information, please see our Privacy Notice.

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 For store hours or directions, please contact the store directly. To locate the T.J.Maxx store nearest to you, please call our toll free Store Locator number at 1-800-2TJ-MAXX (1-800-285-6299)

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For more information visit T.J. Maxx

T.J.Maxx SKU UPC Model

Carry on bag

Nov 11, 2014 by Lisa

I went on a trip to Maine this summer. I thought I needed a new carry on bag because I couldn't find mine. I bought a new one at TJMaxx. When I was packing for my trip I found the one I already had. I knew I wouldn't be able to return it until I got back, which would be more than 30 days. I did return it when I got back. i knew i saved my receipt, but couldn't find it. I was very happy to be able to return it for store credit for the price that I had paid. ($24.99) i was worried that maybe the price had dropped since I'd bought it. it had been about 35 days. Luckily it hadn't so I was very happy.


5.0 5.0 1 1 I went on a trip to Maine this summer. I thought I needed a new carry on bag because I couldn't find mine. I bought a new one at TJMaxx. When I was packing for my trip I found the T.J.Maxx

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