Urban Surfer UK Return Policy
Returns are valid up to 30 days after the day you receive your item(s).
All returns must be returned in a full resalable condition and any tags must be intact. We reserve the right to refuse an exchange or refund if goods are not returned in a salable condition or are damaged. All returns are at customer expense.
You can now apply for return through our RMA system:
- If you placed your order with an account please go here.
- If you placed your order with a guest account or express check, please use the guest RMA here.
Or you can complete and enclose the returns slip which can be found on the original delivery slip. We recommend you post any returns to us using a carrier who can give you a “Certificate of Posting” as, until the parcel reaches us, is your responsibility. Keep your certificate of postage safe as you will need this as your proof of return.
For more information on our returns, contact a member of our team here
For more information visit Urban Surfer UK
Submit your review | |